LATAM Airlines Business Class Review: Sydney to Santiago


Flying to most international destinations from Australia is usually pretty unpleasant. Its not unheard of to spend 30 hours in the air and in transport to reach your destination, especially if travelling outside of Oceania itself. For my trip to South America that long haul journey became much more durable and even enjoyable when I stepped foot on board a LATAM flight from Sydney to Santiago to begin my South American adventures.


LATAM Business Class Review

No matter where I’m flying and what airline, business class is always a much more enjoyable experience and it shouldn’t take a rocket scientist to see why. The seats are much larger, the food is a little fancier and the service instantly becomes much better as you have a higher ratio between cabin crew and passengers (listed in my order of importance, naturally).

I wasn’t sure what to expect leading up to my LATAM Business Class experience as I had only ever flown with LATAM domestically through South America on previous trips, each of which were short journeys no more than four-five hours in length.

I was therefore pleasantly surprised to find out that the LATAM business class product between Sydney and Santiago featured a fully lie flat bed (100% lie flat, not those pretend lie flat beds that recline 80% or so). I was also surprised by the level of food quality – though when you think about it you’ll only ever enjoy fresh produce in abundance throughout South America!

Overall the experience was thoroughly enjoyable and considering LATAM are your gateway to South America, I would suggest them as my first preference when travelling to the region. The connections are great throughout South America and you won’t find a more reliable airline in my opinion (and believe me when I say the only thing consistent through South America travel is inconsistency!)


Top Tips to Enjoy LATAM Business Class for Long Haul

Given the flight time between Sydney and Santiago direct is more than 14 hours, I was pleasantly surprised to discover that my LATAM flight would stopover in Auckland en route. This does however mean picking up more passengers, so the empty seats were soon full in business class and the service consequently became significantly slower.

If you’re someone who enjoys eating on the plane (I’m one of those, I don’t see what else is a better way to pass the time!?), then I would suggest booking a seat at the front of the plane in order to get your meal first.

Alternatively, the bonus of a seat up the back gives you a greater chance of scoring an empty seat beside you, as I did for both flights through to Santiago (which really just means no one to jump over when you go to the loo!)

Perhaps the only real low point of my on board experience with LATAM was the on board entertainment system, which significantly lacked in variety and being such a long haul journey I really could have done with a few more choices!

LATAM Airlines Business Class Food

What to Expect: Food 

One of my favourite ways to judge an airline is the food. As someone who has been on and off planes quite a lot over the past few years, I’m no stranger to bad airline food. Thus I am delighted to report that the food on board LATAM business class was quite decent for the long journey.

For my entree I ordered the vegetable soup (which was really just pumpkin soup), a special request vegetarian meal and the raspberry + white chocolate for dessert. Both of my savoury dishes were full of flavour and surprisingly light. The dessert was simple but the alfajore on offer after the meal really stole the show.

LAN Airlines Review

What to Expect: Special Touches

As far as service goes on board, the cabin crew were polite and helpful, although the meal service seemed to last the greater part of an hour before I received my meal. On board you will receive a Salvatore Ferragamo beauty kit, which includes lip balm, hand cream and that all important face cream to moisturise during and after the flight.

Overall I really enjoyed the LATAM Business Class experience. Throughout South America I continued to travel in economy class which was also fairly enjoyable, although many of the staff on board only speak Spanish so I suggest learning a few key phrases before you travel! Generally speaking that might be my single biggest tip for travel throughout South America and if you’re travelling through Brazil it would do the world of difference to learn a few phrases in Portuguese.

Happy travels!

LATAM Airlines operates seven one-stop flights each week from Sydney to Santiago, Chile, with onward connections to Iquitos, the gateway to the Amazon. LATAM also offers non-stop flights between Sydney and Santiago four times per week in codeshare partnership with oneworld partner airlines. For more information or to make a booking call LATAM reservations on 1800 126 038, visit your local travel agent or

LATAM Airlines welcomed World of Wanderlust as a guest to review the Business Class product on offer from Sydney to Santiago. All opinions and photos remain my own and I’ve gotta say, the cattle class when flying within South America wasn’t too bad either!

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    June 21, 2016 at 2:42 pm

    Hi Brooke! How are you?
    I really enjoy reading your blog.
    This is the first review I’ve read from Latam new service.
    I loved this review! I traveled before by Lan and Tam and I can’t wait to get new flights by their new alliance.
    Thanks for letting us know they still have good service.
    Greetings from Chile.

    June 17, 2016 at 11:41 am

    I’ve never heard of this airline, but I must say, your soup looked delicious!

    June 11, 2016 at 5:09 am

    Looks and sounds amazing for a flight!!

    Kristina-Business Travel Life
    June 10, 2016 at 7:31 am

    Nice! The beauty kit looks nice!

    June 9, 2016 at 9:58 pm

    Looking good! I really want to visit South America one day

    Grecel Lopez
    June 9, 2016 at 5:48 am

    Under Special Touches – they give you toothpaste but not a toothbrush?

    • Brooke Saward
      June 9, 2016 at 7:20 am

      I had used the toothbrush and thrown it away to use my personal one once off the plane 🙂 haha good spotting though!

    June 9, 2016 at 12:25 am

    Do they really serve that amazing food on the plane? How great! And the beauty set is so pretty! Great reading that companies really care about their costumers!


    kate wilson
    June 8, 2016 at 10:25 pm

    I flew with Etihad to Australia and they were pretty good! Love hearing about new airlines x

    June 8, 2016 at 8:51 pm

    Great post